Product-as-a-Service in Air Traffic Management

Product-as-a-Service in Air Traffic Management



The Covid-19 pandemic forces us to modify existing business models and find new ways to survive, grow, and stay competitive in the current economic situation. One of the ways is a Product-as-a-Service concept that will be presented in this article.


The pandemic has changed the situation…

The pandemic has led to numerous social and technological changes. Remote ways of work and training, e-commerce, etc. are becoming a normal practice. A current business trend followed by many companies, from start-ups to large multinational corporations, is the re-launch of existing business approaches in pursuit of corporate sustainability and customer satisfaction. In this context, the PaaS concept is receiving growing attention.


What is Product-as-a-Service?

In a nutshell, Product-as-a-Service (PaaS), also known as Product-Service Systems (PSS), is a combination of products and services. It implies that a manufacturer continues owning a product, while a customer subscribes to using the product instead of buying it.


PaaS is not a new business concept. It has been present in the market for a while and has gained traction over the past few years among companies eager to copy the Software-as-a-Service (SaaS) or Anything-as-a-Service (XaaS) model of subscription revenue. The last is a general, collective term that refers to delivering anything as a service. It recognizes the vast number of products, tools, and technologies that vendors now deliver to users as a service over a network (typically the internet) rather than provide locally or on-site within an enterprise.


Although the PaaS model is not so much present in the aviation domain, one of the best-known examples of an innovative commercial concept in the aviation environment was originally developed by Rolls Royce in 1962. Before the introduction of the new model, the production of engines for Rolls-Royce was only a product business: the engine became the property of the aircraft manufacturers for a high one-off price. In the new pay-per-use business model named “power-by-the-hour” flight hours were sold to the airline companies instead of the engines themselves.


Today, most industries work based on flat pricing and one-time transactions, when a manufacturer transfers ownership to a customer. From that moment, the customer is responsible for the product and its maintenance. Such a business model makes manufacturers focused mostly on sales but not on quality and continual improvement. This is the standard approach in the linear economy.


The transition from a product to an all-inclusive service makes a product to be combined with services. The PaaS business model allows customers to purchase the desired result rather than the equipment that delivers that result. Usually, PaaS is offered as a model based on a subscription, where the customer does not make a one-time payment for the whole product but pays a weekly, monthly, quarterly, or yearly fee. Since the ownership is not transferred, a PaaS provider is more involved in customer support and therefore is more interested in producing a better product. A product turns into an expert service.


It is always up to the customers to choose the concept that they believe to be most suitable for their needs, and therefore they need to ask themselves first: “Whether my company needs the product itself or just the benefit it brings?”.

Definitely, PaaS offers some additional benefits and, eventually, a completely different experience when the product quality, availability, and support are the key points.


PaaS and the circular economy

PaaS is a significant contributor to the circular economy.

According to the definition of the European Parliament, “The circular economy is a model of production and consumption which involves sharing, leasing, reusing, repairing, refurbishing and recycling existing materials and products as long as possible. In this way, the life cycle of products is extended.”

This economic model is completely different from the traditional linear models which are based on a “take-make-consume-throw-away” pattern. In practice, it means that if the customer does not need the product anymore, it usually ends up in the trash. But with a circular model, the product returns to the manufacturer where it can be recycled and given a new life so that waste is reduced to a minimum. Another very important thing is that by examining and studying the used product after it was returned, the manufacturer gets valuable information about it, knows how to upgrade it better, and makes it more durable and easier to maintain.


Leasing and PAAS. What’s the difference?

The Product-as-a-Service model is when the customer buys the product functionality on a temporary basis but not the product itself, and pays a portion of the product price as a subscription fee, based on the number of licenses, time of use, etc. In fact, it is very similar to renting.

Leasing works almost like PaaS but allows the customer to redeem the license after several years of monthly payments, depending on the chosen repayment plan. It’s more expensive than PaaS, yet it basically offers complete ownership as the full product price is repaid. After the term passes, the customer only pays for Support & Maintenance, having his own license.


Using the PaaS model means that you can pay for a subscription as long as you need it and terminate it without difficulties. This model also protects the customer’s investment by reducing the chance of making the wrong choice of mission-critical systems, essentially allowing the solution to be tested before investing in implementation for many years to come.


Who are the stakeholders?

A PaaS relationship typically involves an agreement between a customer who needs a product and a manufacturer who has this product and associated services. If we are talking about Air Traffic Management, customers are often Air Navigation Service Providers (ANSPs), Air Traffic Control (ATCO) training organizations, and Civil Aviation Authorities (CAAs), while manufacturers are companies involved in the design, development, and production of Air Traffic Management systems, simulators, Voice Communication Systems, etc.


What are the advantages of PaaS?

PaaS offers a number of advantages both for product manufacturers and customers. These advantages include, first of all, stability, flexibility, predictability, and support.


The PaaS business model allows for wide variations in the type of value being delivered to the customer. The readiness to provide PaaS demonstrates the business maturity and the ability of the manufacturer to make products available and tailorable to the specific customer needs.


The constantly changing economic situation and unstable market conditions greatly affect the sales figures and make it difficult to forecast sales and product ordering. Service-based products shorten the payback period and increase revenue stability and predictability. PaaS model helps to turn companies’ major long-term capital expenses (CAPEX) into operating expenses (OPEX). CAPEX costs are often paid upfront all at once while OPEX is short-term expenses, and they are paid weekly, monthly, or annually. The returns on CAPEX take a longer time to realize, for example, machinery for a new project, whereas the returns of OPEX are much shorter. If a company chooses to lease (or rent, or pay-per-use) a piece of equipment or program instead of purchasing it as a capital expenditure, the costs would be classified as an operating expense.


PaaS provides an effective tool to manage customer relationships, i.e. the process of building positive relationships with customers. Customer relationships become closer and straighter, thus allowing the manufacturer to get a clear understanding of customer requests and to quickly respond to them.


Key benefits of PaaS from the Customer’s perspective:

  • Permanent access to the product for the customer
  • Access to regular updates of always evolving product
  • Maintenance-free experience of using a product
  • Improved customer support and engagement
  • The significantly lower initial cost to start using the product
  • The transition from capital expenditures to operating expenditures
  • Flexible payment scheme/schedule to suit a particular customer
  • Easy subscription/termination terms
  • No need to take care of hardware upgrades during the product lifecycle
  • Environmentally friendly model


How PaaS works

We can talk a lot about PaaS and discuss why it is attractive for product manufacturers and customers, but after all, everyone wants to know the figures. Of course, each case is different and depends on many factors, including the initial cost of the product, the financial instruments involved, the composition of services offered by the PaaS provider, etc. Smart, flexible, and assertive companies appear to be in a better position. Along with that, such factors as the quality of the business environment in the manufacturer’s country, the stability of the financial system, and the transparency of all processes are also of great importance.

In this sense, ANSART is fortunate to be based at and supply products and services from one of the world’s most reputable countries, the Kingdom of the Netherlands. In cooperation with Dutch banks ING and ABN AMRO, we have developed a subscription package for our customers. It covers the provision of both software products and software/hardware products, with a monthly subscription price of about 1000 Euros. Our customers have access to a variety of our products such as, for example, the ATC simulator with 3D visualization (for 4-6 working positions), the basic ATC system (for 5-7 working positions), the ATIS/D-ATIS, ATS unit personnel management system, etc.


About Ansart

ANSART is a Dutch company created by an international team of CNS/ATM experts, software developers, and entrepreneurs, and all of us are convinced that the complementarity of knowledge and skills is the “winning equation”. Most of the team members worked for industry best in class market leaders and developed products and concepts. Gathering best-in-class knowledge, experience, and technology as well as an overall understanding of the ATM industry became our second nature. And that’s is why we are developing state-of-the-art products and services.

For the last 20 years, we have developed an array of products and solutions for the ATM industry. Our products and solutions offer the best price/quality ratio in the market whilst capitalizing on the latest state-of-the-art technology. We offer almost everything you need to equip your ATC unit. On the basis of scalable Air Traffic Management solution Ansart-ATC we can build an ATC system of any complexity starting with Air Situation Display to provide basic features of seamless air and ground traffic awareness ending with Ground/Tower/Approach/ACC Air Traffic Management system with embedded A-SMGCS functionality. Our ATC 3D simulator helps always keep ATC personnel trained. Apart from that, we are pleased to offer ATIS/D-ATIS, Recording and Playback system, and Voice Communication System.

A major part of our products is rolled out on the cloud and ready right now for a demo upon your request.


We are here to make state-of-the-art CNS/ATM products available to any customer”


ATCA Bulletin | Issue No.2, 2022, pages 19-21

World ATM Congress 2022 Invitation

ANSART team is excited to announce that we will be back in Madrid in June!

We welcome you to the 2022 World ATM Congress that will take place between the 21 and 23 of June.

World ATM Congress is the world’s largest international air traffic management (ATM) exhibition and conference attracting over 6,000 registrants during this recovery year.

World ATM Congress is a Civil Air Navigation Services Organisation (CANSO) partnership with the Air Traffic Control Association (ATCA), that brings together the world’s leading product developers, experts, stakeholders, and air navigation service providers (ANSPs). Aviation thought leaders gather for three days of conference sessions, product demonstrations and launches, contract closures, educational and networking opportunities in IFEMA Madrid, Spain.

World ATM Congress delivers the context, content, and contacts that suppliers and customers need to shape the future of global airspace.

We invite you to our booth 892, where you can discover the latest solutions for the ATM industry and learn all about the latest activities of ANSART.

You will be able to:

  • See the ATC simulator in action
  • View product presentations
  • Watch a live demo of some of our solutions
  • Receive product and solutions material
  • Get a consultation


To book an appointment with our team please just fill up book-an-appointment form or send an e-mail to

Check out the working hours

Please, read the update according to the COVID-19 restrictions.

We are looking forward to meeting you at our booth! Stay in touch.

World ATM Congress. Connecting the World of ATM.




Brazil: Airports Fact-Finding Mission

According to the official information, Brazil is modernizing the infrastructure of its airport sector, promoting the most extended sequence of auctions in its history. It is strategic for Brazil to transfer control of airports to the private sector in order to increase investments and the quality of services.

Brazil is the largest economy in Latin America and its continental size makes aviation essential to bring regions together, connecting from the smallest local communities up to its cosmopolitan State capitals. This is the reason why the country has by far the largest air transport market on the continent. Being an emerging economy, it acknowledges that airport development is instrumental to support the country’s ambitions to expand tourism and global trade.

The 2022 Sustainable Airport Development in Brazil’s three-day mission took place on April 12th–14th, in the cities of São Paulo, Belo Horizonte and Brasília.

The Netherlands Enterprise Agency (RVO) and the Embassy of the Kingdom of the Netherlands in Brasilia started a pre-private public partnership for Sustainable Airport Development in Brazil. This program – in partnership with the Netherlands Aerospace Group (NAG), the trade association for the aerospace and airport industry in the Netherlands, aimed to bring together a group of companies who will engage with the Brazilian market for a further 3-year period with the goal of positioning in this growing market.

ANSART B.V. has participated in a FACT-FINDING MISSION in Brazil together with NAG, Deerns Nederland BV, NACO, SACO Airport Equipment, To70, Trilo, Unified Intl, WCC Group.

During the mission, five airports were visited:

Guarulhos International Airport (GRU) Sao Paulo

Viracopos International Airport in Campinas

Congonhas Airport in Sao Paulo

Confins International Airport (CNF) in Belo Horizonte

Brasilia Airport (BSB) 

In collaboration with the Kingdom of the Netherlands in Brazil presented by the ambassador  André Driessen, the General Consulate in São Pauloin and ANAC – Agência Nacional de Aviação Civil the event “Innovative and Sustainable Airport Management: Brazilian and Dutch Perspectives” was held.
During the presentations, best practices in airport sustainability issues and new technologies and innovation in the sector were discussed.

New Brazil. Big opportunities. Wonderful people. Excellent specialists. ANSART is open to new cooperation.



ATM Product-as-a-Service by ANSART

We are proud to be published in Air Traffic Control Association bulletin with our article on one of the hot topics today.

Product-as-a-Service. Is it applicable in an Air Traffic Management environment?

What is Product-as-a-Service?

In a nutshell, Product-as-a-Service (PaaS), also known as Product-Service Systems (PSS), is a combination of products and services. It implies that a manufacturer continues owning a product, while a customer subscribes to using the product instead of buying it.

Why the Circular economy?  

Leasing and PAAS. What’s the difference?

Who are the stakeholders?

What are the advantages of PaaS?

What are the key benefits of PaaS from the Customer’s perspective?

How does PaaS work?


You can find the whole article on the ATCA magazine web page.

We will be pleased to answer your questions & discuss the topic on our Linkedin page.

All ATCO management in one tool

ANSTAFF is aimed to automate and digitalize the personnel management processes within ATC units.   It is a product designed from scratch specifically for the ATC environment.

ANSTAFF is a modular solution that can be used as stand-alone or as an extension of an already existing HRM system.

ANSTAFF can be  :

  • supplied as a ready to use product including software and hardware
  • rolled out to the Customer’s IT infrastructure
  • deployed  in the Cloud as a computing

Get a consultation with explanations and a full description right now!

In 2022, ANSTAFF became available as a PaaS (Product as a Service), where you don’t invest in purchasing the entire system and associated infrastructure but pay only a small subscription fee for access to precisely the features you need.

Please, check the product description here and contact us for more information.


Full-on ANSP solution for ATCOs management

 News ANSTAFF ATS Unit Personnel ManagementANSTAFF is more than just a rostering  – it is a full-on ANSP solution for Air Traffic Controllers management that

  • keeps complementary HR data to the enterprise HR system such as general work and rest time rates for employees, license and endorsement validity scheme, etc. 
  • tracks all coming events (medical health exams, ATC Unit competence scheme, etc.)  
  • notifies stakeholders of upcoming events  
  • generates a set of needed docs based on the user predefined templates promptly and efficiently 
  • provides statistic reports such as unit personnel availability forecast, further staff planning, employee required data that must be available on employee or national supervisory authorities requests 
  • forms schedules (rosters) with multi-user collaboration possibility based on dashboard concept  
  • manages the monitoring of the employee’s awareness processes via Briefing Room
  • keeps paperless information exchange between employer and employee 

In 2022 ANSTAFF is available as PaaS (product as a service) when the Customer pays for the system, using just a basic subscription.   

Please, check the product description here and contact us for more information.


World ATM Congress 2021 Invitation

Ansart welcomes you to the 2021 World ATM Congress that will take place in Ifema, Madrid between the 26th and 28th of October.

We invite you to booth 1352, where you can discover our latest solutions for the ATM industry. You will be able to:

  • View product presentations
  • Get product digital and physical material
  • Get a live demo of some of our solutions

To book an appointment with our team please send an e-mail to

Finally, on the 27th of September our CEO will be giving a speech about new business approaches in the ATM industry.

Venue: Tower Theatre

Time: 11:20


We are looking forward to meeting you in our booth.



AMHS Web Terminal application development news

As our customers already know that ICAO Global Reporting Format (GRF) will become mandatory on 4 November 2021. The GRF is applicable to all airports regardless of their location, local weather, and operating conditions.

In sake of safety, pilots must receive information on runway surface condition during key phases of flight. Therefore, airports must identify and report any significant changes of the runway surface condition whenever they occur.

The purpose of the GRF is to ensure the global harmonisation of such reporting.

Whenever there is the presence, or suspected presence, of a contaminant, the aerodrome operator performs visual observations of the runway to gather the following information:

  • Percentage of each runway third that is covered by contaminant(s)
  • Depth of the contaminant(s)
  • Runway surface condition and type of contaminant(s)

The presence of such contaminants should be mentioned in the situational awareness section of the Runway Condition Report (RCR).

For example, it would be necessary to report in the RCR (SNOWTAM) after a significant hailstorm has left a visible layer of hail on the runway surface.

The process of reporting starts when the runway is wet or when there is presence of a contaminant (either water, slush, ice wet snow, dry snow, compacted snow, or frost) on an operational runway.

The contaminant should be assessed and a RCR generated, if necessary, when there is 10% or more coverage of a contaminant in any third of the runway.

A new RCR is generated whenever there is a significant change, i.e., a change that requires new information in any item of the RCR.

The aerodrome operator transmits the RCR to the air traffic controller (ATC), and the ATC, in turn, provides this information to the flight crews by SNOWTAM, by adding the information to the ATIS, or by voice over the Radio Frequency.

The Aeronautical Information Services (AIS) will also publish the information received in the RCR to the end users via a SNOWTAM.

It is important to ensure any GRF information promulgated is accurate at all times. A SNOWTAM is valid for a period of 8 hours. If the conditions have not changed, yet it is still necessary to inform air crews of these conditions, a new SNOWTAM will need to be published within the 8 hours.

In order to fulfil this requirement, ANSART had upgraded its AMHS WEB terminal application and happy to announce that new version of our AMHS WEB terminal was successfully developed and tested in collaboration with or customers allowing creation and reception of ICAO GRF SNOWTAM messages providing a convenient and clean way to compose and read them.

We will continue with development of our AMHS WEB terminal solution to be in line with upcoming requirements and customer wishes.

The crucial role of an Air Traffic Controller

Air Traffic Control (ATC) is a service provided by Air Navigation Service Providers and its purpose is to direct aircrafts on the ground and through controlled airspace. ATC can also provide advisory services to aircrafts in non-controlled airspaces.


Air Traffic Controllers play a critical role in commercial flight operations and safety. Usually, they are performing their duties in a tower near the airport where they can have a clear view of the aerodrome. The last years there is a growing need for digital towers which, can be located anywhere without the need of aerodrome visibility.


Air traffic controllers are divided into three main functions:

  • Tower Controllers
  • Approach and Departure Controllers
  • En-Route Controllers

After Take-Off

The moment the aircraft has safely taxied and taken off, the Approach and Departure Controllers take over responsibilities. They make sure that the flight paths are clear, minimum distances between aircrafts are held and eventually they pass on responsibility to the En-Route Controllers.

During Cruising

Cruising, which might be considered one of the calmest phases during a flight dictates great responsibility from the pilots but most importantly from the En-Route controllers. Those controllers are responsible to monitor lots of flights simultaneously and to confirm with the pilots, changes in the flight paths, changes in the altitude and safeguard the general safety of the airspace.

Being an Air Traffic Controller is not an easy task, it requires professional individuals who are able to make precise and quick decisions even under stressful situations. However, the role of the ATC controller is crucial to the modern world, where the majority of travellers depend on safe everyday flights.


Spring 2021 Aviation News